Abstract

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Title:: Basic Housing Security Services of Chinese Government：AnEmpirical Analysis of Residents’Satisfaction in the Eastern Region

Keywords:: housing security; satisfaction degree; eastern region; inter-provincial gap

Abstract:: It is an important duty for the government to ensure housing for its people. Since 2010，Chinesegovernment has begun large-scale government-subsidized housing supply services. This study analyzes thequality and level of the government housing security services from the perspective of the satisfaction of theresidents. Results show that the residents’satisfaction in the eastern region of China is not high. Amongthe groups identified according to the location of their residence，the satisfaction level in the rural areas isthe highest，and that in the outskirts of the cities is the lowest. There is a significant gap between differentprovinces. The satisfaction of the residents in Shandong，Tianjin and Jiangsu is relatively high，and that inGuangdong，Shanghai and Beijing is relatively low. The government should raise the level of housing securityservices and the residents’satisfaction by taking such measures as further increasing the investment in thehousing projects，making the public services more accessible to the residents involved，and promoting balanceddevelopment between different regions.