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Title:: E-Government's Promotion of Public Trust in Government: Feasibility and Approach

Keywords:: e-government; public participation; government trust; political efficacy

Abstract:: For a long time, the use and promotion of e-government has been considered as an effective way to enhance the level of public trust in government, but there is no clear description and explanation for the specific mechanism between the two. This paper focuses on the impact of e-government on government trust, and discusses the mediating role of public participation and the regulatory mechanism of political efficacy. The analysis of 2, 629 questionnaire survey data shows that the use of e-government can effectively promote the participation of the public, and the participation of the public has a positive effect on the promotion of government trust. The positive shaping effect of e-government on government trust is gradually emerging; the promotion effect of e-government on government trust is partly attributed to the increase of public participation; as for the promotion effect of public participation on government trust, the sense of political efficacy has a magnification effect.