Abstract

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Title:: Exploring the Factors Affecting Doctor-Patient Relationship Basedon a Theme Valence Analysis

Keywords:: doctor-patient relationship; valence analysis; doctor-patient trust

Abstract:: To investigate the factors affecting doctor-patient relationship，the research surveyed 298 doctorsand 220 patients in three areas of Henan Province，and then extracted themes and built a valence-matrix toperform difference testing on the listed factors. The results showed that the doctors attributed more to doctorpatientempathy，while the patients more emphasized doctors’ professionalism，and both the doctors and thepatients valued the cognitive and emotional factors. The male doctors and female patients were more inclined tobelieve that social environment affects the doctor-patient relationship. The doctors in public hospitals put moreemphasis on medical reality and less on patient empathy than those in non-public hospitals. The doctors with abachelor’s degree paid more attention to doctor-patient empathy and legal protection policy than those with amaster’s degree. The doctors in the high score group in terms of the satisfaction with doctor-patient relationshipattached more importance to medical professionalism，while doctors in the low score group and patients inthe high score group put more emphasis on medical reality. To explore factors affecting the doctor-patientrelationship can provide theoretical guidance for promoting the construction of doctor-patient trust.