Abstract

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Keywords:: harmonious labor relation; index system; social quality; AHP; Delphi method

Abstract:: The harmonious labor relation is regarded as the foundation of improving social quality and promoting the construction of a harmonious society. Establishing a scientific labor relation evaluation system can effectively regulate the companies’ production and operation activities and thus practically protect the workers’ legitimate rights which will finally put the labor and management in a win-win situation. Nowadays, most researchers only use objective indexes to establish the harmonious labor relation index system, ignoring subjective indexes and their weights. So it is advisable to establish a labor relation evaluation system combining subjective and objective indexes, to put the enterprises into the specific social relation and social structure, and to highlight the specific contract nature that companies have. This will surely help reflect the workers multilevel demands. Therefore, through filtering out three-level indexes reflecting the harmony of labor relation in the company by using Delphi method, we evaluate the weights of the indexes through AHP, quantify the three-level indexes in centesimal system and finally establish the three-level index evaluation system and scientifically assess the harmony of labor relation in the company.