[1]李黎明 杨梦瑶.医院信任的影响因素探究——基于固定效应模型的实证分析[J].南京师大学报(社会科学版),2019,(04):078-90.
 LI Liming,YANG Mengyao.Factors Influencing Hospital Trust: An Empirical Analysis Based onFixed Effects Model[J].Journal of Nanjing Normal University (Social Science Edition),2019,(04):078-90.
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医院信任的影响因素探究——基于固定效应模型的实证分析
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《南京师大学报》(社会科学版)[ISSN:1006-6977/CN:61-1281/TN]

卷:
期数:
2019年04期
页码:
078-90
栏目:
心理学研究
出版日期:
2019-07-25

文章信息/Info

Title:
Factors Influencing Hospital Trust: An Empirical Analysis Based onFixed Effects Model
作者:
李黎明 杨梦瑶
西安交通大学社会学系(西安710000)
Author(s):
LI LimingYANG Mengyao
关键词:
医院信任理性选择与地位资源关系型社会资本社会文化传播—涵化固定效应模型
Keywords:
hospital trust rational choice and status resource social capital of guanxi social culture theorydissemination-cultivation theory fixed effect model
摘要:
信任是医患关系的核心,公众对医院的信任则是医患信任的重要维度之一。本研究使用“社会网络与求职过程”(JSNET2014、JSNET2016)追踪数据,通过个体固定效应模型,从理性选择与地位资源、关系社会资本、社会文化、传播—涵化四种视角,探讨了影响城市居民医院信任的因素。研究发现:(1)收入不会造成个体医院信任的差异,但自评社会经济地位对居民的医院信任水平呈正向影响;(2)找关系就医会显著降低居民的医院信任程度;(3)良好的信任文化氛围、公正平等的社会制度有助于提升医院信任;(4)媒介使用偏好与医院信任不存在明显联系。总的来说:个体应对未知风险的综合能力,对宏观制度与组织原则的可靠性感知是影响城市居民医院信任的关键所在。
Abstract:
Trust is the core of doctor-patient relationship. Hospital trust is one of the important dimensionsof doctor-patient trust. Based on Giddens’ Social Theory of Modernity from four theoretical perspectivesincluding rational choice and status resources, relationship social capital, social culture, and disseminationcultivationtheory, this research explored the factors that influence hospital trust in urban China, by usingthe individual fixed effect model and“ social network and job search process” (JSNET 2014 & 2016) data. The study found:( 1) income will not cause differences in individual hospital trust, but self-evaluation ofsocioeconomic status has a significant positive impact on the residents’ trust in hospitals;( 2) receivingmedical service through guanxi will significantly reduce the level of hospital trust;( 3) social generaltrust and sense of social justice have a positive impact on hospital trust;( 4) media preference has noobvious effect on hospital trust. In general, the key to improving the hospital trust among urban residentsis the comprehensive ability to deal with unknown risks, and the reliable perception of macro system andorganizational principles.

备注/Memo

备注/Memo:
李黎明,社会学博士,西安交通大学社会学系教授、博士生导师(西安710000);杨梦瑶,西安交通大学社会学系博士研究生(西安710000)。本文为国家社科基金一般项目“社会阶层分化与分配公平感研究”(14BSH131)、2016 年度西安交通大学基本科研业务费(人文社科类—重大培育)专项科研项目“当代中国社会治理与‘公共性启蒙’研究”(SKzd16005)的中期研究成果。
LI Liming, PhD in Sociology, is Professor and PhD Supervisor at Department ofSociology, Xi’an Jiaotong University (Xi’an 710000); YANG Mengyao is PhD Candidate at Departmentof Sociology, Xi’an Jiaotong University (Xi’an 710000).
更新日期/Last Update: 2019-07-25